APA Handbook of Interpersonal Communication

Author(s) David Matsumoto, Editor

2010, Washington, DC: American Psychological Association

When we use language to interact with one another, we become involved in acontinuous and dynamic process of exchange. This fact makes interpersonalcommunication a fascinating area for behavioral research. During the give-and-takeof discourse, the communicators exchange facts, ideas, views, opinions, emotions,and intentions in such a way as to enhance or impede social relationships; create,maintain, and…

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