Intercultural Politeness. Managing Relations across Cultures. Helen Spencer-Oatey and Dániel Z. Kádár

Intercultural politeness
  • Draws together concepts & theories in politeness theory and intercultural communication/psychology to analyse the process of relating across cultures
  • Provides a robust model for analysing intercultural interaction from a relational perspective
  • Designed with reader-friendly features, such as detailed concept boxes, research reports, experiential examples, and exercises

The book has the following main sections:

  1. Conceptual foundations
  2. The process of evaluating intercultural relationships (the impact of context, norms & expectations, the evaluation warrant, judgements)
  3. The process of managing intercultural relationships (restoring relations, dealing with conflict & disagreement, maintaining smooth relations, initiating and fostering relations)
  4. Implications

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