Intercultural Politeness. Managing Relations across Cultures. Helen Spencer-Oatey and Dániel Z. Kádár

Draws together concepts & theories in politeness theory and intercultural communication/psychology to analyse the process of relating across cultures

Provides a robust model for analysing intercultural interaction from a relational perspective

Designed with reader-friendly features, such as detailed concept boxes, research reports, experiential examples, and exercises

The book has the following main sections:

Conceptual foundations

The process of evaluating intercultural relationships (the impact of context, norms & expectations, the evaluation warrant, judgements)

The process of managing intercultural relationships (restoring relations, dealing with conflict & disagreement, maintaining smooth relations, initiating and fostering relations)

Implications

Visit the publisher webpage: www.cambridge.org/9781107176225